Refund Policy

Decree of the Government of Thailand  In case of detection of defects in a product, the properties of which do not allow them to be eliminated (food products, perfumery and cosmetic products, household chemicals and other goods), the buyer has the right, at his choice, to demand the replacement of such a product with a product of proper quality or a commensurate reduction in the purchase price. Instead of presenting these requirements, the buyer has the right to refuse the purchased goods and demand the return of the money paid for the goods. In this case, the buyer, at the request of the seller and at his expense, must return the received goods of inadequate quality.

The money paid by the Customer will be refunded by the Contractor in full, only subject to refusal by the Customer to access the information materials before such access is provided, or within 24 hours from provision of such access to the information materials. If the Customer notifies the Contractor of such refusal after expiry of the above period, the money paid shall not be refunded (100% withholding).

In any case of the Customer's refusal to access the information materials, the Customer’s access to the information materials shall be denied completely. In addition, the Contractor shall have the right to require the Customer to reimburse the actual expenses of the Contractor, including all charges of payment systems applied when transferring funds to and from the Contractor's accounts.

In case of a refund of the money paid, such refund shall be made based on the details used in the payment transaction.

Customers have the right to within 72 hours from commencement of the Event, refuse to participate in the Event and get full refund of the money less the banking aggregators’ commission fees.

If the Customer, for reasons beyond control of the Contractor, did not use access to the information materials, did not complete the tasks recommended by the Contractor, or did not notify the Contractor about the Customer's desire to refuse receiving the services within the time frame specified in  this Agreement, or made such notification after the end of the Event, the service shall be deemed properly provided, and the money paid to the Contractor shall not be refundable.

Customers can within 72 hours from commencement of the Event, refuse to participate in the Event and get full refund of the money less the banking aggregators’ commission fees.

In order to receive a refund on the conditions observed in this paragraph, the client must contact the company by sending a free-form letter to the email address -  info@babballet.com


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